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Privacy Policy

Privacy Policy

Privacy Policy

Last update: September 2024

Last update:
August 2024

We are CreateNew, a trade name of Design-Well B.V. (#78592437, Prof W H Keesomlaan 12, 1183 DJ Amstelveen) hereafter CreateNew. We respect your privacy and personal life, but sometimes we need your personal data. By personal data, we mean information that can identify you as a person, directly or indirectly. This definition is in accordance with the General Data Protection Regulation (GDPR).

In this statement, you can read which personal data we use and why (the Privacy Policy). You will also read how we process, store, and protect these personal data.

Finally, we explain your rights when we process your personal data.



The Privacy Policy applies to our website createnew.co (the Website) and the services or products we offer (the Services). We handle your personal data in accordance with the GDPR and other relevant legislation on the protection of personal data, such as the Telecommunications Act for the use of cookies (the Relevant Legislation).

Processing of Personal Data

To offer you our Website and Services, we process your personal data.

How do we obtain personal data?

We receive personal data directly from you when you sign up for CreateNew and when you become a contributor to CreateNew.

Who is responsible for processing your personal data?

We are the data controller responsible for processing your personal data under the Relevant Legislation. Our contact details can be found at the top of this Privacy Policy.

Which personal data do we process, for what purposes, and on what grounds?

If you use our Website and Services, we may need your personal data for that purpose.

We may process your personal data because we comply with the Relevant Legislation. We do this, among other things, because:

  • We have legal grounds to process your personal data;

  • We inform you about the processing; and

  • We only process data for specific purposes and no more than necessary.

In the table below, you can read (1) which personal data, (2) for which purposes, and (3) on what legal grounds we process the data.

Personal Data

Purpose(s)

Legal Ground(s)

Contact details: Company name, First and last name, Email address, Phone number, Chamber of Commerce number, VAT number

We use this data to: Contact you, Correspond with you, Provide or deliver our Services

Execution of the agreement, Consent, Legal obligation

Payment details: Payment information of the paying party, Invoices

We use this data to: Send invoices, Keep financial records

Execution of the agreement, Legal obligation

Data for marketing and promotional purposes: First and last name, Email address

We use this data for: Marketing and promotional purposes, Sending you our newsletter/updates (you can always unsubscribe from the newsletter/updates)

Execution of the agreement, Consent

Content-related data related to the Services: Correspondence or chat conversations with you, Your questions about the Services

We use this data to: Execute the agreement with you

Execution of the agreement, Consent

Are you required to share your personal data with us?

In some cases, the processing of your personal data is necessary. For example, when we offer you our Services or have to fulfil an agreement with you. Without your personal data, we cannot provide our Services to you.

How do we secure your personal data?

We do everything we can to protect your personal data from loss, destruction, unauthorized use, modification, or distribution by unauthorized parties.

We ensure that those who have no business with your personal data cannot access them. We do this through the following measures:

  • Encryption of digital files containing personal data

  • Securing network connections with Transport Layer Security (TLS), Secure Socket Layer(SSL), or similar technology

  • Securing personal data in accordance with the ISO 27001 standard

  • Restricting access to personal data to persons who need them

  • Protecting access to personal data with two-factor authentication